Ever been in a lackluster brainstorming session? I have. I don’t blame participants: sometimes the “pressure to perform,” especially when...

When I started shifting my career towards #experiencedesign and #innovation there really was a #mindsetshift. Yes, goals are important,...

We're delighted to let you know that Pam Stoikopoulos and her associates will be facilitating a series of high-speed problem-solving...

Why is patient and family engagement so important and so challenging to get right? Cue the 60-second rapid-fire video montage of people...

Simple is hard. Maybe that's why our education system teaches people to make things more complicated. 🙄 It rewards it. Health care is...

CONFESSION: I had a full-blown mid life crisis. I was tired of being stuck in circular feedback meetings stuffed with traditional...