When I started shifting my career towards #experiencedesign and #innovation there really was a #mindsetshift. Yes, goals are important,...

Over the last decade I've had the luxury of working in a #hybridmodel (from home and in the office) as it suited me. But when the...

Patient as Partner: Though they aren’t always done successfully, every health care organization is looking to engage patients and...

The more experience I gather working in innovation, the more I use analogies. Yes, they can draw a stakeholder or audience in, but more...

The biggest myth around #innovation? That it's somehow a "risky business proposition." Trying something new means ambiguity, change and...